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South East Water is making a plan.
It is a new plan for services and pricing.
Pricing means how much you pay for your services and the water you use.
This plan will last for 5 years.
It will last from 2028 - 2033.
When the plan is made the Essential Services Commission will look at it.
The Essential Services Commission makes sure prices are fair for people who use water.
It will say yes or no to the plan.
Help us develop our plan
Download more information about our plan in your language:
How to have your say
To make the plan South East Water wants to know what you think.
What do you think about our services?
What do you think about how much you pay for them?
What do you think should be part of the plan?
You can tell South East Water what you think about its services and pricing.
Download a postcard in your language and send it to us.
Email your postcard to us:
pricesubmission@southeastwater.com.au
Type ‘New Plan’ in the subject line.
Post
Mail your postcard to us:
South East Water
101 Wells Street, Frankston VIC 3199
Write ‘New Plan’ on the envelope.
You must tell us by 30 June 2026.
Apply to join our workshops
Be part of workshops that will help us balance what should be in the plan.
Email us if you want a chance to join the workshops: pricesubmission@sew.com.au
Put ‘Workshops’ in the subject line.
Include your name and phone number in the email.
We will contact you.
For a chance to be in a workshop, you must apply by 5pm Friday, May 1 2026.
Learn about what South East Water does
Read this Easy English guide or watch the video below.
This website will be updated with ways you can be involved in our plan.
Thank you for helping us make this important plan.
Do you need more help?
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National Relay Service
13 36 77
(Ask for 131 851) TTY users
